Skip to main content

Paying an Invoice

This page explains how to pay an invoice in the billing section of Dash.

When to pay an invoice​

Pay an invoice when:

  • a new order is waiting for payment
  • a renewal invoice has been generated
  • a service depends on billing completion
  • you want to keep a service in good standing

Paying invoices on time helps avoid lifecycle issues and service interruption.

Open the billing section​

Sign in to Dash and go to the billing section.

From there, open the invoice list and select the invoice you want to pay.

Review the invoice first​

Before making the payment, review the invoice carefully.

Check the following:

  • invoice number
  • current status
  • due date
  • total amount
  • amount already paid if shown
  • remaining balance if shown
  • the related service or billing action

Make sure you are paying the correct invoice.

Start the payment flow​

If the invoice is still unpaid, use the payment action shown on the invoice page.

Depending on the interface, selecting the payment action may open a payment modal or a similar billing step where you choose how to continue.

Choose the payment method​

Select the payment method you want to use from the options shown in Dash.

Depending on the current billing setup, available methods may include card payment, crypto payment, or other supported methods.

Before continuing, review:

  • selected payment method
  • payable amount
  • whether any account balance is already being applied

Complete payment​

Continue through the payment flow and complete the transaction.

After successful payment, the invoice should update to the correct billing state.

If the status does not change immediately, allow a short processing window and refresh the page.

Confirm the updated invoice state​

After payment, return to the invoice and confirm that:

  • the invoice status has updated correctly
  • the outstanding balance is cleared if applicable
  • any payment record or transaction detail appears if shown
  • the related service can continue normally

This helps verify that the payment was applied correctly.

If the invoice still appears unpaid​

If you completed the payment but the invoice still looks unpaid:

  • refresh the page
  • review the invoice again
  • allow a short processing window
  • check whether the payment flow completed fully
  • compare the invoice state with any visible transaction record
  • contact support if the issue continues

When contacting support, include the invoice number and any relevant payment details.